[asterisk-users] Ring the second line when 1st line is busy

[Deepak Naidu]

Hi,
        I ma using Asterisk 1.2.18 & FreePBX 2.2.1.  I have assigned every users in office with Polycom with 2 extensions as below

 555
8555

I have configured Follow-me to ring when the users doesn't picks the phone on line 1(555) after 10 seconds & then ring the line 2(8555).  But this is not a standard telephony which I have been advised to change like below.

If someone calls Ext 555 & its busy(means on a phone with someone), then only ring the second line ie 8555 & even if that is busy send on voicemail.

If the first line 555 is free & no one picks up then let it go on the  voicemail & not second line, bcos now no one has picked the phone nor busy.

I could find anyway to do in FreePBX, so was wondering how about doing this.  Thanx for any input.

exten => 555,1,Macro(exten-vm,555,555)
exten => 555,n,Hangup
exten => 555,hint,SIP/555
exten => ${VM_PREFIX}555,1,Macro(vm,555,DIRECTDIAL)
exten => ${VM_PREFIX}555,n,Hangup


--
Deepak

       
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