[asterisk-users] Invalid DTMF detection -- Invalid Extension Bug or issue

[Doug]

At 22:29 6/18/2007, Deepak Naidu wrote:
>Hi,
>        I have Asterisk-1.2.18 install with FreePBX & more than 75 
> extnsion, daily I come accross an issue & try resolving them its 
> either user learning curve or my ignorance.
>
>But, I dont know what to say regarding this issue.
>
>I have my Dial Plan for internal users to have a 3 Digit Extensions.
>
>So instance my Ext is 239 & someone dials the main #, its gets the 
>greeting message to dial 3 digit ext.  So when dialing its from my 
>motorola Razor using T-mobil I try to purposefully hold 2 button For 
>more than a second then dial 3 & 9 which means dialing my extension 
>239.  But I get an message saying Invalid option, but in this case 
>should ring my extension.
>
>So I did the same thing running asterisk in debug mode.  So there is 
>see that when dialing 239(that time when I hold 2 button for more 
>than a second) its sends 2 twice ie 22& then when I press 3 its 233, 
>so I get Invalid option, bcos there is no extension with 223.
>
>I had to do this bcos I got feedback from many users saying that 
>when reaching their extension they get these invalid options, so 
>using my phone was the only way to replicate it.  Further contacting 
>Digium support they asked me to enable. the relaxdtmf=yes option in 
>zapata.conf.  I did & still the same issue.
>
>What is this a bug to live with or issue which has a solution.
>
>==================
>Asterisk DEBUG Message
>==================
>   -- Playing 'custom/Greet1' (language 'en')
>     -- Invalid extension '223' in context 'ivr-2' on Zap/1-1
>   == CDR updated on Zap/1-1
>     -- Executing Playback("Zap/1-1", "invalid") in new stack
>     -- Playing 'invalid' (language 'en')
>     -- Executing Goto("Zap/1-1", "loop|1") in new stack
>     -- Goto (ivr-2,loop,1)
>
>============
>zapata.conf
>============
>; If you are having trouble with DTMF detection, you can relax the DTMF
>; detection parameters.  Relaxing them may make the DTMF detector more likely
>; to have "talkoff" where DTMF is detected when it shouldn't be.
>;
>relaxdtmf=yes
>
>
>---
>Deepak

SIP Info?
http://www.google.com/search?q=SIP+Info+DTMF+Asterisk

Repeated Digits:
<http://www.google.com/search?q=%28Duplicate+OR+repeated+OR+twice%29+digits+DTMF+Asterisk>