[asterisk-users] Phantom Calls

[Lee Jenkins]

Vadim Berezniker wrote:
> Enable verbose logging for the asterisk log
> Set verbose level to 4
> 
> Review the log file for anything that looks like a phantom call.
> There should be enough information to get some idea of why this is
> happening.
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Lee
> Jenkins
> Sent: Monday, June 18, 2007 1:56 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Phantom Calls
> 
> Stephen Bosch wrote:
>> Lee Jenkins wrote:
>>> I have a client that is having problems with phantom calls.  I have
> not 
>>> been able to see it happen myself, but they say when it happens, the 
>>> display on the phone (polycom 301's) says "Device" is calling, but
> when 
>>> they answer the phone, there is only silence and then they hang back
> up 
>>> and it sometimes rings again.
>>>
>>> I've been trying to track this down for a couple of weeks now with no
> 
>>> success yet.  If anyone can lend a suggestion or a pointer to look
> for, 
>>> I would greatly appreciate it.
>>>
>>> I've tried using WaitForRing() in case it is bad signaling coming
> from 
>>> the phone company.  But that has not helped.
> 


Thanks, I have done this yesterday by setting up putty to log to a file, 
but the customer employees have inadvertently shut it down on a couple 
of a occasions :)  Hopefully it will be running when this happens again 
so I can try to track down the problem.

This one is a sticky situation.  This particular installation is for a 
friend of mine and his company.  He decided to get a system from me 
instead of another friend of his that sells Panasonic or Avaya systems.


-- 

Warm Regards,

Lee