[asterisk-users] Transfer caller direct to voicemail

[Drew Gibson]

Hi Wes,

thanks for the suggestion but I have gone a simpler route suggested by 
Leonardo Kamache with

exten => _*[1-3]XX,1,Wait(1)
exten => _*[1-3]XX,n,Voicemail(${EXTEN:1}@default|u)
exten => _*[1-3]XX,n,Hangup()

I had assumed the "*" would have been eaten by features in features.conf 
but there is nothing configured there to use "*"!

regards,

Drew


Wes Baehr wrote:
> Drew,
>
> I've written a tiny patch that duplicates the functionality of a blind
> transfer but sets a variable (VMXFER) before transferring. The dialplan
> simply looks for the VMXFER variable, and if found, will direct the call
> directly to voicemail.
>
> This way, instead of making the operators learn they have to push ADDITIONAL
> digits to complete the transfer, they just use a different # sequence. (I
> have mine set up as #8<ext> -- 8 for V)
>
> Email me directly and I can make up a patch for you (for 1.4 anyway).
>
> Wes Baehr
>
>   
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>> bounces at lists.digium.com] On Behalf Of Drew Gibson
>> Sent: Tuesday, June 12, 2007 11:15 AM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: [asterisk-users] Transfer caller direct to voicemail
>>
>> Hi,
>>
>> Our operator frequently gets requests to transfer a call directly to
>> voicemail in order for the caller to leave a message without disturbing
>> the callee. Basicly, I'm looking for a blindxfer to vm.
>>
>> My first thought was to prepend a digit (eg 7) to the extension but this
>> does not fit well with our dialplan.
>>
>> According to an article on voip-info.org Asterisk at Home appears to
>> implement this as #*XXX. I assume they are using an application map in
>> features.conf but I cannot see a way to pass the required extension to
>> the VoiceMail() application.
>>
>> Can this be done in features.conf?
>>
>> regards,
>>
>> Drew
>>
>> --
>> Drew Gibson
>>
>> Systems Administrator
>> OANDA Corporation
>> 416-593-6767 x322
>> www.oanda.com
>>
>>     
-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com