[asterisk-users] click to call

Dean Collins Dean at cognation.net
Sat Jun 2 14:33:47 MST 2007


Joseph,

 

This issue is people get confused;

 

Click-to-Call - the ability to enter a number on a web page (or 2
numbers in the case of apps like JaJah) and have a centralized server
deliver a two legged outbound call resulting in a 2 (or more) party
conference call. This is inbuilt in Asterisk and can be
found/implemented very easily by referring to the voip-info site for
"Dynamically generated call files".

 

 

Click-to-Talk - is different. It is the ability to using a browser to
visit a web site, by clicking on a hyperlinked image or initiating the
call in some other way your browser downloads either a java applet in
the case of Mexuar, JiaxClient, Barbizan and a few other java solutions
or an Active-X client in the case of Estara.

 

These applets are basically installing a 'softphone' onto the browser
that is configured to dial a particular extension eg throught to sales
or technical support.

 

 

It's frustrating people confusing the terms but hopefully over time
people will understand the differences.

 

 

 

 

Regards,

 

Dean Collins

Cognation Pty Ltd

dean at cognation.net

+1-212-203-4357 Ph

 

 

> -----Original Message-----

> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-

> bounces at lists.digium.com] On Behalf Of Joseph Bajin

> Sent: Saturday, 2 June 2007 12:02 PM

> To: Asterisk Users Mailing List - Non-Commercial Discussion

> Subject: Re: [asterisk-users] click to call

> 

> You shouldn't need a softphone to do Click to Call.. The idea is

> pretty simple, and maybe I am missing something since I am haven't

> worked with Asterisk enough, but basically you start off by making the

> call to the Initial Party, Park the Call, Call the Other Party and

> then Connect them together..

> 

> Seems pretty simple and easy enough to do.

> 

> 

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