[asterisk-users] click to call

Sat Jun 2 09:01:45 MST 2007

You shouldn't need a softphone to do Click to Call.. The idea is
pretty simple, and maybe I am missing something since I am haven't
worked with Asterisk enough, but basically you start off by making the
call to the Initial Party, Park the Call, Call the Other Party and
then Connect them together..

Seems pretty simple and easy enough to do.

On 6/2/07, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> JIAX client could be modified to do this for free.  The project has been
> stalled for quite a while but the demo works and the source is there and
> open.  I have seen people successfully use it for "click to dial" for
> free but they use it internally and do not intend to put it out in the
> public domain.
>
> http://www.hem.za.org/jiaxclient
> http://forums.vtiger.com/viewtopic.php?t=1636&start=40
>
> Thanks,
> Steve Totaro
> http://www.asteriskhelpdesk.com
> KB3OPB
>
>
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> > bounces at lists.digium.com] On Behalf Of Gordon Henderson
> > Sent: Saturday, June 02, 2007 4:09 AM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [asterisk-users] click to call
> >
> > On Fri, 1 Jun 2007, Anton Krall wrote:
> >
> > > So Guys, no go on this topic?
> >
> > I trialled a click-to-dial application recently. It generated a lot of
> > controversy on the list (search the archives) because various people
> said
> > it couldn't be done/wouldn't work, etc. Then there were whinges about
> the
> > commercial nature of the application (it's licensed, not free, and
> details
> > were being posted to the -users list) and so on. Personally, I didn't
> see
> > why as the creators of the code were simply replying to questions
> asked by
> > list members, however...
> >
> > (That's probably why you've not gotten many replies ;-)
> >
> > So the thing I trialled was a button on a web page which downlaoded a
> > soft-phone program written in Java to your browser. The soft-phone
> uses
> > the IAX protocol to connect to an asterisk server, then depending on
> the
> > javascript that you write to encapsulate the button on the web page,
> you
> > have the ability to specify username & password (to authenticate back
> to
> > the asterisk server) and number to dial - the number you dial could
> even
> > be entered via more javascript on the webpage, and the asterisk server
> at
> > the back-end can then do what it needs to do with the number - dial an
> > extension in a "closed" system, or even initiate a dial-out to the
> PSTN,
> > if the server as such a connection and the connection is authorised.
> The
> > end-user pushing the button doesn't need to see any of this at all -
> it
> > can all be embedded in the javascript behind the button.
> >
> > You can specify callerId too, or dial different numbers, so the person
> > answering the call could use this information to know what web page
> you
> > are on for example. You can even embed it into an email signature with
> a
> > different number then you could tell if they are calling you in reply
> to
> > an email, and so on. (And much as I hate big HTML based email
> signatures,
> > if done correctly this could be quite effective - and it doesn't need
> to
> > download the Java - about 120KB until you click on the button)
> >
> > (They have a demonstration client which works with the Tesco VoIP
> service
> > - you enter your Tesco username/password, then get a phone application
> > with buttons, etc. The Tesco VoIP system unusually uses IAX rather
> than
> > SIP as their transport mechanism!)
> >
> > I tried the application on a WinXP box, Linux box and Mac, and as long
> as
> > the sound system was setup to work with the headset & microphone, it
> "just
> > worked" - At last, Java doing what it was supposed to be doing,
> working
> > correctly cross platform!
> >
> > Some of the whinges to the list were that a soft-phone couldn't
> possibly
> > be written in Java as Java was too heavyweight - well, this is the
> latter
> > part of the first decade of the new millennium and Java has come a
> long
> > way
> > since it was first released, and they couldn't be further from the
> truth -
> > in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB
> to
> > download, is no worse than your average mid-resolution camera image
> these
> > days.
> >
> > If this is what you're after, then go to
> >
> >    http://www.mexuar.com/products_connect.shtml
> >
> > They were happy to give me a time-limited trial of the software, which
> I
> > used, and found worked really well. You will need to write some html
> and
> > javascript to encapsulate it into your own web page, but that's not
> hard
> > to do and examples are provided.
> >
> > Now all I need is some clients to sell it to ;-)
> >
> > Gordon
> >
> > >
> > > -----Original Message-----
> > > From: asterisk-users-bounces at lists.digium.com
> > > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Anton
> > Krall
> > > Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
> > > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > > Subject: RE: [asterisk-users] click to call
> > >
> > > The idea is to put some kind of embedded app on the website so
> customers
> > > with mics can just click an icon or image and connect to our sales
> > people or
> > > customer support staff...
> > >
> > > So far for what I've seen, there is some misconception of the
> terms..
> > click
> > > to dial can mean if you see a number on a webpage, click on it and
> your
> > > softphone will dial it.. but can also mean click on the image and it
> > will
> > > connect you to the sales people, for example.
> > >
> > > I'm looking for the latter.
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: asterisk-users-bounces at lists.digium.com
> > > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> mail-lists
> > > Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: Re: [asterisk-users] click to call
> > >
> > > Anton Krall wrote:
> > >> I have been looking around for examples or code on making a click
> to
> > call
> > >> application for web sites... has anybody had any luck on this
> topic? Is
> > >> there any open source code out ther that could do this?
> > >>
> > > What we have done in the past is created url's like this :
> > sip:4044565941.
> > >
> > > Xlite will register itself as the sip handler on your system.
> > >
> > > If you want a generic click to call (ability to call numbers on any
> > > given website) check out moziax
> > > -----------------
> > >
> > >
>
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