No subject


Thu Jul 12 09:23:04 CDT 2007


...
Activating "sip debug" shows the register packets but nothing in return.
...

I think that this is a network related issue, but you have to solve it by
using a Asterisk config file.

Unfortunately I think that the faster way to solve your problem is trying to
understand if sip messages are correctly sent to tnet.
I strongly suggest to use http://www.wireshark.org/ previoulsly named
Ethereal in order to check sip messages.
I have to sniff both asterisk and zoiper sip messages.
I know that this can be tricky but this can help you to understand what is
wrong in sip messages.

Please let me know if you need more detail.


Marino

On Tue, Jul 15, 2008 at 9:31 AM, Giorgio Incantalupo <
gincantalupo at fgasoftware.com> wrote:

> Hi Marino,
>
> I tried to connect zoiper directly to the provider with the same account
> parameters I'm using with Asterisk. Zoiper connects without problems. It
> is true tnet.it is not resolvable but I can use the proxy URL
> sip.tnet.it which seems to work with Zoiper but not with Asterisk. I'm
> trying to understand where is the problem. I thought I had to specify
> the outboundproxy parameter in the general section of sip.conf to make
> Asterisk correctly work but it seems that's not enough.
>
>
> Thank you.
>
> Giorgio
>
>
> map wrote:
> > Hi Giorgio,
> >
> > From your email seems clear that your Asterisk box can not resolve
> > tnet.it <http://tnet.it> and SIP register messages are not replied.
> > I suggested to check if your Asterisk box is really sending SIP
> > messages, you can use a net sniffer.
> > Did you alerady used different sip client with the same sip account of
> > your Asterisk box?
> >
> > Did you use zoiper from the same box?
> >
> > Marino
> >
> > p.s.
> > Are you Italian?
> >
> >
> > On Mon, Jul 14, 2008 at 5:27 PM, Giorgio Incantalupo
> > <gincantalupo at fgasoftware.com <mailto:gincantalupo at fgasoftware.com>>
> > wrote:
> >
> >     Hi Marino,
> >     Asterisk gives a timeout on registration and a "no such host" because
> >     cannot resolve tnet.it <http://tnet.it> but that server address is
> >     not resolvable so I
> >     think that is not a problem (my zoiper connects to the provider
> >     without
> >     problems, so why shouldn't Asterisk??)
> >     Activating "sip debug" shows the register packets but nothing in
> >     return.
> >     I used the proxy tnet gave me but nothing changes.
> >     Searched on their site for some help about Asterisk configuration but
> >     nothing...the same on the rest of internet.
> >
> >     Giorgio
> >
> >
> >     map wrote:
> >     > Hi Giorgio,
> >     >
> >     > Do you have any log showing some error?
> >     > Did you already have a look at SIP connection messages from and to
> >     > this SIP server? I suggest you to use wireshark to check sip
> >     messages.
> >     >
> >     > Thanks,
> >     > Marino
> >     >
> >     > On Mon, Jul 14, 2008 at 3:47 PM, Giorgio Incantalupo
> >     > <gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>
> >     <mailto:gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>>>
> >     > wrote:
> >     >
> >     >     Hi,
> >     >     I cannot make my Asterisk register to tnet.it
> >     <http://tnet.it> <http://tnet.it>, an
> >     >     italian SIP provider.
> >     >     I tried many register string formats and tried to set realm and
> >     >     outboundproxy (sip.tnet.it <http://sip.tnet.it>
> >     <http://sip.tnet.it>) too but without
> >     >     any result.
> >     >     Still I cannot register (but for example messagenet works
> fine).
> >     >     Is there anybody who tried this provider and successfully
> >     >     registered to it?
> >     >
> >     >     Thank you.
> >     >
> >     >     Giorgio.
> >     >
> >     >     _______________________________________________
> >     >     -- Bandwidth and Colocation Provided by
> >     http://www.api-digital.com --
> >     >
> >     >     AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> >     >     Register Now: http://www.astricon.net
> >     >
> >     >     asterisk-users mailing list
> >     >     To UNSUBSCRIBE or update options visit:
> >     >       http://lists.digium.com/mailman/listinfo/asterisk-users
> >     >
> >     >
> >     >
> >
> ------------------------------------------------------------------------
> >     >
> >     > _______________________________________________
> >     > -- Bandwidth and Colocation Provided by
> >     http://www.api-digital.com --
> >     >
> >     > AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> >     > Register Now: http://www.astricon.net
> >     >
> >     > asterisk-users mailing list
> >     > To UNSUBSCRIBE or update options visit:
> >     >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> >     _______________________________________________
> >     -- Bandwidth and Colocation Provided by http://www.api-digital.com--
> >
> >     AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> >     Register Now: http://www.astricon.net
> >
> >     asterisk-users mailing list
> >     To UNSUBSCRIBE or update options visit:
> >       http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> > ------------------------------------------------------------------------
> >
> > _______________________________________________
> > -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> >
> > AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> > Register Now: http://www.astricon.net
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> AstriCon 2008 - September 22 - 25 Phoenix, Arizona
> Register Now: http://www.astricon.net
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>

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<div dir="ltr">Hi Giorgio,<br>&nbsp;<br>Just to recap:<br>1) you are able to connect to <a href="http://tnet.it">tnet.it</a> by using the same account of your asterisk box. There is no issue related to your account.<br>2) Could you please confirm that you are running zoiper from the same box used by asterisk? If yes we can exclude some generic network issues.<br>
<br><br>From your previous email :<br>...<br>Activating &quot;sip debug&quot; shows the register packets but nothing in return.<br>...<br><br>I think that this is a network related issue, but you have to solve it by using a Asterisk config file.<br>
<br>Unfortunately I think that the faster way to solve your problem is
trying to understand if sip messages are correctly sent to tnet.<br>I strongly suggest to use <a href="http://www.wireshark.org/">http://www.wireshark.org/</a> previoulsly named Ethereal in order to check sip messages.<br>
I have to sniff both asterisk and zoiper sip messages.<br>I know that this can be tricky but this can help you to understand what is wrong in sip messages.<br><br>
Please let me know if you need more detail.<br><br><br>Marino<br><br><div class="gmail_quote">On Tue, Jul 15, 2008 at 9:31 AM, Giorgio Incantalupo &lt;<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a>&gt; wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi Marino,<br>
<br>
I tried to connect zoiper directly to the provider with the same account<br>
parameters I&#39;m using with Asterisk. Zoiper connects without problems. It<br>
is true <a href="http://tnet.it" target="_blank">tnet.it</a> is not resolvable but I can use the proxy URL<br>
<a href="http://sip.tnet.it" target="_blank">sip.tnet.it</a> which seems to work with Zoiper but not with Asterisk. I&#39;m<br>
trying to understand where is the problem. I thought I had to specify<br>
the outboundproxy parameter in the general section of sip.conf to make<br>
Asterisk correctly work but it seems that&#39;s not enough.<br>
<br>
<br>
Thank you.<br>
<div class="Ih2E3d"><br>
Giorgio<br>
<br>
<br>
map wrote:<br>
&gt; Hi Giorgio,<br>
&gt;<br>
</div><div class="Ih2E3d">&gt; From your email seems clear that your Asterisk box can not resolve<br>
</div>&gt; <a href="http://tnet.it" target="_blank">tnet.it</a> &lt;<a href="http://tnet.it" target="_blank">http://tnet.it</a>&gt; and SIP register messages are not replied.<br>
<div class="Ih2E3d">&gt; I suggested to check if your Asterisk box is really sending SIP<br>
&gt; messages, you can use a net sniffer.<br>
&gt; Did you alerady used different sip client with the same sip account of<br>
&gt; your Asterisk box?<br>
&gt;<br>
&gt; Did you use zoiper from the same box?<br>
&gt;<br>
&gt; Marino<br>
&gt;<br>
&gt; p.s.<br>
&gt; Are you Italian?<br>
&gt;<br>
&gt;<br>
&gt; On Mon, Jul 14, 2008 at 5:27 PM, Giorgio Incantalupo<br>
</div><div class="Ih2E3d">&gt; &lt;<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a> &lt;mailto:<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a>&gt;&gt;<br>
&gt; wrote:<br>
&gt;<br>
</div><div class="Ih2E3d">&gt; &nbsp; &nbsp; Hi Marino,<br>
&gt; &nbsp; &nbsp; Asterisk gives a timeout on registration and a &quot;no such host&quot; because<br>
</div>&gt; &nbsp; &nbsp; cannot resolve <a href="http://tnet.it" target="_blank">tnet.it</a> &lt;<a href="http://tnet.it" target="_blank">http://tnet.it</a>&gt; but that server address is<br>
<div class="Ih2E3d">&gt; &nbsp; &nbsp; not resolvable so I<br>
&gt; &nbsp; &nbsp; think that is not a problem (my zoiper connects to the provider<br>
&gt; &nbsp; &nbsp; without<br>
&gt; &nbsp; &nbsp; problems, so why shouldn&#39;t Asterisk??)<br>
&gt; &nbsp; &nbsp; Activating &quot;sip debug&quot; shows the register packets but nothing in<br>
&gt; &nbsp; &nbsp; return.<br>
&gt; &nbsp; &nbsp; I used the proxy tnet gave me but nothing changes.<br>
&gt; &nbsp; &nbsp; Searched on their site for some help about Asterisk configuration but<br>
&gt; &nbsp; &nbsp; nothing...the same on the rest of internet.<br>
&gt;<br>
&gt; &nbsp; &nbsp; Giorgio<br>
&gt;<br>
&gt;<br>
&gt; &nbsp; &nbsp; map wrote:<br>
&gt; &nbsp; &nbsp; &gt; Hi Giorgio,<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; Do you have any log showing some error?<br>
&gt; &nbsp; &nbsp; &gt; Did you already have a look at SIP connection messages from and to<br>
&gt; &nbsp; &nbsp; &gt; this SIP server? I suggest you to use wireshark to check sip<br>
&gt; &nbsp; &nbsp; messages.<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; Thanks,<br>
&gt; &nbsp; &nbsp; &gt; Marino<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; On Mon, Jul 14, 2008 at 3:47 PM, Giorgio Incantalupo<br>
&gt; &nbsp; &nbsp; &gt; &lt;<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a><br>
&gt; &nbsp; &nbsp; &lt;mailto:<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a>&gt;<br>
</div>&gt; &nbsp; &nbsp; &lt;mailto:<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a><br>
<div class="Ih2E3d">&gt; &nbsp; &nbsp; &lt;mailto:<a href="mailto:gincantalupo at fgasoftware.com">gincantalupo at fgasoftware.com</a>&gt;&gt;&gt;<br>
&gt; &nbsp; &nbsp; &gt; wrote:<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; Hi,<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; I cannot make my Asterisk register to <a href="http://tnet.it" target="_blank">tnet.it</a><br>
</div>&gt; &nbsp; &nbsp; &lt;<a href="http://tnet.it" target="_blank">http://tnet.it</a>&gt; &lt;<a href="http://tnet.it" target="_blank">http://tnet.it</a>&gt;, an<br>
<div><div></div><div class="Wj3C7c">&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; italian SIP provider.<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; I tried many register string formats and tried to set realm and<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; outboundproxy (<a href="http://sip.tnet.it" target="_blank">sip.tnet.it</a> &lt;<a href="http://sip.tnet.it" target="_blank">http://sip.tnet.it</a>&gt;<br>
&gt; &nbsp; &nbsp; &lt;<a href="http://sip.tnet.it" target="_blank">http://sip.tnet.it</a>&gt;) too but without<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; any result.<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; Still I cannot register (but for example messagenet works fine).<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; Is there anybody who tried this provider and successfully<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; registered to it?<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; Thank you.<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; Giorgio.<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; _______________________________________________<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; -- Bandwidth and Colocation Provided by<br>
&gt; &nbsp; &nbsp; <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; AstriCon 2008 - September 22 - 25 Phoenix, Arizona<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; asterisk-users mailing list<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; To UNSUBSCRIBE or update options visit:<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp; &nbsp; <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; ------------------------------------------------------------------------<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; _______________________________________________<br>
&gt; &nbsp; &nbsp; &gt; -- Bandwidth and Colocation Provided by<br>
&gt; &nbsp; &nbsp; <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; AstriCon 2008 - September 22 - 25 Phoenix, Arizona<br>
&gt; &nbsp; &nbsp; &gt; Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br>
&gt; &nbsp; &nbsp; &gt;<br>
&gt; &nbsp; &nbsp; &gt; asterisk-users mailing list<br>
&gt; &nbsp; &nbsp; &gt; To UNSUBSCRIBE or update options visit:<br>
&gt; &nbsp; &nbsp; &gt; &nbsp; &nbsp;<a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
&gt;<br>
&gt;<br>
&gt; &nbsp; &nbsp; _______________________________________________<br>
&gt; &nbsp; &nbsp; -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
&gt;<br>
&gt; &nbsp; &nbsp; AstriCon 2008 - September 22 - 25 Phoenix, Arizona<br>
&gt; &nbsp; &nbsp; Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br>
&gt;<br>
&gt; &nbsp; &nbsp; asterisk-users mailing list<br>
&gt; &nbsp; &nbsp; To UNSUBSCRIBE or update options visit:<br>
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&gt;<br>
&gt;<br>
</div></div>&gt; ------------------------------------------------------------------------<br>
<div><div></div><div class="Wj3C7c">&gt;<br>
&gt; _______________________________________________<br>
&gt; -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>
&gt;<br>
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&gt; Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br>
&gt;<br>
&gt; asterisk-users mailing list<br>
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<br>
<br>
_______________________________________________<br>
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<br>
AstriCon 2008 - September 22 - 25 Phoenix, Arizona<br>
Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br>
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asterisk-users mailing list<br>
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 &nbsp; <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
</div></div></blockquote></div><br></div>

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