[asterisk-users] Asterisk Vm functionality question

[James R. Stevens]

To give everyone our motives or circumstance:

 

The company in question does not pay for the salesperson(s) mobile phone therefore, we have a mixed bag of phones and providers for them. None are smartphones, none sync any type of e-mail.

 

Our company currently pays for alpha-numeric pagers (outdated as well) which the sales managers use to text and page as well as customers.

 

The goal is simply to notify or forward the salesperson of a VM left by someone(customer or the like) in the office(Asterisk VM in the office).

 

What options would we have with asterisk VM functionality?

 

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Andrew Joakimsen
Sent: Wednesday, July 25, 2007 8:47 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Vm functionality question

 

 

On 7/25/07, James R. Stevens <jstevens at athensdistributing.com> wrote:

Going over the needs of any PBX that replaces our current system (working toward Asterisk) and have VM functionality question.

Currently when someone leaves a voice mail for a sales person (Who is in the field) the system takes the VM and then in turn dials over a POTS line and pages the sales person notifying them of a VM (Does not deliver the message-just notifies)

 Is this possible with Asterisk? 



Yes but usually we find better solutions for people if we know what is the motive behind it :) Throw away the old system and the old way of doing things. 

If your salesforce has GSM mobiles you can replace the provider's voicemail with Asterisk voicemail (for both the mobile & desk phones) and even use the mobile's MWI. If your salesforce uses smartphones you can just integrate their voicemail with it. For example I get all the voice messages to my email which is pushed to my Windows Mobile 5 device and I can listen to the WAV attachments no matter where I am. Working on integrating it on the backend with IMAP so that no matter where you read messages from they are all marked as read and all the MWI turn off (imagine you listen to the voicemail on your mobile via email and the VMWI on both the mobile and the desk phone turn off). 

Phone alerts seem antiquated but maybe you have good reason to do so. Either way with a very simple script you can do what you desire. Its the "externnotify" option.

 

 


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