[asterisk-users] Queues strategy "leastrecent"

Jakub Głazik zytek-lists at nuxi.pl
Fri Jul 27 06:54:34 CDT 2007


Dnia 2007-07-27, o godz. 11:09:37
"Marco Campos" <mcampos at marcocampos.com> napisał(a):

>                 I think this strategy should work like this:
 
> a)      Make a list of available agents and their idle time (time
> since last call) and update it each time a call gets answered or ends
> b)      When a call comes in, try to pass it to the first agent on
> that list
> c)       If the timeout ("timeout = 10") is reached it should try the
> next (second in this case) agent on that list
> d)      .and so on.
> But what I see is that it is always trying to pass the call to the
> same agent, since it thinks that that agent is idle longer than any
> other.
> Are any of your seen a similar problem, and eventually know how to
> fix this?

I think the same and I have the same problem with leastrecent (1.4.7.1).
I believe that current behaviour is buggy and not useful.

-- 
.: Jakub Głazik,
.: email & jabber: zytek<at>nuxi.pl



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