[asterisk-users] Single ringer phone for incoming calls, that anyone can answer

Leif Neland leifn at neland.dk
Mon Jul 16 15:34:01 CDT 2007


(While my adsl is down, I'm reading old posts.)
Tom Lanyon wrote:
> Hi list,
>
> Does anyone have any advice on the following:
>
> Incoming calls to our office come in on a SIP trunk. Since all our
> offices/desks are in close proximity, we would like just a single
> phone to ring when a call comes in instead of ringing every person's
> phone.
>
> Currently we've got this working by having all the phones in a
> callgroup/pickupgroup and incoming calls ring the 'ringer phone'
> extension, then we can use the *8 to pickup the incoming call from
> any other phone. The problem though, is that if two people in the
> office call each other, *8 from a third phone also picks up their
> call, which is not the desired effect.

Use the application Pickup
exten => 88,1,Pickup(SIP/singleringerphone)

  -= Info about application 'Pickup' =-

[Synopsis]
Directed Call Pickup

[Description]
  Pickup(extension[@context][&extension2 at context...]): This application can 
pickup any ringing channel
that is calling the specified extension. If no context is specified, the 
current
context will be used. If you use the special string "PICKUPMARK" for the 
context parameter, for example
10 at PICKUPMARK, this application tries to find a channel which has defined a 
channel variable with the same content
as "extension".

Leif


>
> So in essence, I'm asking whether there's a better way to pickup an
> incoming call from our external SIP trunk, whilst its ringing only a
> specific extension, without picking up overlapping internal calls?
>
>
> Regards,
> Tom
>
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