[asterisk-users] Asterisk 1.4 & Polycom buddy status

[Eric "ManxPower" Wieling]

James Fromm wrote:

> The behavior we see is that the SIP interface in the queue will 
> sometimes not release from the in-use state.  Connecting to the 
> interface from another SIP device and immediately hanging up will clear 
> the state.
> The phones in question are configured with one line that will except 
> only one call.  The device itself does not think it is in-use because it 
> will accept another call.  Something in the SIP channel driver is not 
> clearing the state when a call is completed.
> 
> There is definitely no correlation between this and Asterisk restarting. 
>  In fact, if a device is 'stuck' on in-use, restarting Asterisk will 
> clear the state.
> 
> I've been working on this for a week now.  It only started for us 
> because I just implemented the call-limit option in the sip.conf in 
> Asterisk for the devices.  See my posts with subject 'Queue and 
> Interface time out'.

I believe there is/was a bug relating to call-limit.  Buddy Watch 
doesn't work if you use call-limit and if a call from a queue is 
transfered, the call-limit is not released until the original call is 
terminated.  I do not know if these issues have been fixed or not.