[asterisk-users] OT: Optimum voice problems.

[C F]

I'm trying to figure out if I'm the only one with these problems with them.
I recently had a few customers that switched to them because of the
price, of course that means that they have to use FXO ports, but it is
realy cheaper, so customers don't really care.

In any case, there are 2 issues that I can't get solved, and they are
not interested in helping.

1. When they tell you that they are putting all your lines in a hunt,
it realy is not a hunt but just CallForwarding No Answer/Busy, what
that means is that if I have asterisk setup to first ring a phone for
5 times and then go to an IVR and answer the phohe, it will go to the
next line and stop ringing the first line, and therefore never end up
in Voicemail or my IVR.
2. No CPC, hung channles, blank voicemails, and all the other goodies
that come with no hangup supervison, is a daily thing.

Anybody else seen this?

TIA