[asterisk-users] Parked calls and the # key

Bruce Reeves asterisk at nortex-networks.com
Fri Jan 19 10:29:22 MST 2007


A fix was posted to the svn version of 1.2 and 1.4. The actual revision
number I do not recall.

On 1/19/07, Greg Scasny <gscasny at golden-tech.com> wrote:
>
>  Has there been a fix released for this? We have just upgraded to 1.4, and
> this issue still exists, and is a real pain.
>
> Thanks in advance.....
>
>  Gregory P. Scasny
> Golden Technologies, Inc.
> http://www.golden-tech.com
> gscasny at golden-tech.com
> 219-462-7200 - Ph.
> 574-233-1300 - Ph.
> (866) 806-7127 <snap://%28866%29%20806-7127> - Toll Free
> 219-462-7257 - Fax.
>
>
>  ------------------------------
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Bruce Reeves
> *Sent:* Thursday, January 11, 2007 2:29 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Parked calls and the # key
>
> I am perplexed by this so I how someone can help me out.
>
> On one of my servers the users began complaining that if they picked up a
> parked call they could not use the # key to transfer the call. This is a
> particualarly annoying issue since everyone has been taught to use #700 to
> park calls. At first I thought it was a DTMF issue with the polycom phones,
> since rebooting seemed to fix the problem. On further examination though,
> the # to transfer works on any call unless it has been retreievd from the
> parking lot. Then I began doubting that it had ever been possible, until I
> confirmed it worked on a system I built a few months back and someone in the
> IRC confirmed it was working on their systems. As it stands now I have taken
> configs from working and non working systems and compared them and have not
> found anything.
>
> I can reproduce this by calling someone, via sip phone or on a zap channel
> have the call parked by dialing "#700"
> pickup the call, by dialing 701 or so.
> At this point the only transfer option I have is the transfer key on the
> phone, which works, but not as quick for the users.
>
> I'm using the standard parking, I simply included parkedcalls into a
> features context and all phones have access to it.
>
> > show features
> Builtin Feature           Default Current
> ---------------           ------- -------
> Pickup                    *8      *8
> Blind Transfer            #       #
> Attended Transfer
> One Touch Monitor
> Disconnect Call           *       *
> pbx1*CLI>
> Dynamic Feature           Default Current
> ---------------           ------- -------
> (none)
> >
> Call parking
> ------------
> Parking extension   :   700
> Parking context     :   parkedcalls
> Parked call extensions: 701-720
>
> This is an svn checkout of 1.2 r49922
>
> Can someone tell me what might cause this?
>
> --
> Bruce
> Nortex Networks
>
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>


-- 
Bruce
Nortex Networks
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