[asterisk-users] Parked calls and the # key

[Greg Scasny]

Has there been a fix released for this? We have just upgraded to 1.4,
and this issue still exists, and is a real pain.
 
Thanks in advance.....
 
Gregory P. Scasny
Golden Technologies, Inc.
http://www.golden-tech.com <blocked::http://www.golden-tech.com> 
gscasny at golden-tech.com <blocked::mailto:gscasny at golden-tech.com> 
219-462-7200 - Ph.
574-233-1300 - Ph.
(866) 806-7127 - Toll Free
219-462-7257 - Fax.
 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bruce
Reeves
Sent: Thursday, January 11, 2007 2:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Parked calls and the # key


I am perplexed by this so I how someone can help me out.

On one of my servers the users began complaining that if they picked up
a parked call they could not use the # key to transfer the call. This is
a particualarly annoying issue since everyone has been taught to use
#700 to park calls. At first I thought it was a DTMF issue with the
polycom phones, since rebooting seemed to fix the problem. On further
examination though, the # to transfer works on any call unless it has
been retreievd from the parking lot. Then I began doubting that it had
ever been possible, until I confirmed it worked on a system I built a
few months back and someone in the IRC confirmed it was working on their
systems. As it stands now I have taken configs from working and non
working systems and compared them and have not found anything. 

I can reproduce this by calling someone, via sip phone or on a zap
channel
have the call parked by dialing "#700"
pickup the call, by dialing 701 or so.
At this point the only transfer option I have is the transfer key on the
phone, which works, but not as quick for the users. 

I'm using the standard parking, I simply included parkedcalls into a
features context and all phones have access to it.

> show features
Builtin Feature           Default Current
---------------           ------- ------- 
Pickup                    *8      *8
Blind Transfer            #       #
Attended Transfer
One Touch Monitor
Disconnect Call           *       *
pbx1*CLI>
Dynamic Feature           Default Current 
---------------           ------- -------
(none)
>
Call parking
------------
Parking extension   :   700
Parking context     :   parkedcalls
Parked call extensions: 701-720

This is an svn checkout of 1.2 r49922

Can someone tell me what might cause this?

-- 
Bruce
Nortex Networks 
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