[asterisk-users] COMPLETEAGENT vs. COMPLETECALLER

[Lenz]

What you have been told is correct, seems like there is something strange  
in your setup then, with * not logging correctly. I'd try running a couple  
more calls to see if the problem persists.
l.

On Thu, 18 Jan 2007 23:03:28 +0100, Danny Lan M. - Telegroup®  
<dannylan at telegroup.com.mx> wrote:
> There's a column that states either "COMPLETECALLER" or "COMPLETEAGENT"  
> and I want to know the difference between each...
>
> The person that originally installed the PBX told me that if  
> "COMPLETECALLER" is displayed it means that the caller hanged up first  
> and if "COMPLETEAGENT" is displayed it means that the agent hanged up  
> first... However, I did a couple of test calls to verify this where I  
> called the PBX from an outside line (just like if I was a customer),  
> went into the queue, the agent answered me, we talked for a few seconds  
> and I hanged up first, then I called a second time and she hanged up  
> first, the next day I checked the log and both calls appear as  
> "COMPLETEAGENT" so it doesn't make sense.
>
> Hope you can clear this one up.
>
> Best!
> Danny
>



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