[asterisk-users] Network\Snom phone oddity

[Andrew Latham]

Had this happen when I put a SNOM 360 On the Lan over Fiber.  The
Fiber transivers where stuck to 100tx and it was botching things. I
put a 10base hub between the fiber and the phone and it worked.
Disable the auto network config and I think that you can set the
unplug to ignore and another setting....

logging into one.....

Phone Type:	snom360-SIP
	MAC-Address:	xxxxxxxxxxxxx
	IP-Address:	192.168.1.79
	Kernel Version:	snom360 linux 3.25
	Application-Version:	snom360-SIP 6.5.1
	Rootfs-Version:	snom360 jffs2 v3.36
	Firmware-URL:	http://192.168.20.1/snom/firmware/snom360-3.25-l.bin
	Production Information:	Mac:00041323195B;Version:Standard;Hardware:snom360
(Revesion B);Lot:12 (June 2005)

Thats right I had to update the Linux Kernel, the firmware and the
filesystem.... three updates....

give it a try


On 1/17/07, Mike Hammett <asterisk-users at ics-il.net> wrote:
>
>
>
> I have a client that has 5 Snom 320s.  4 work great, one does not.  I
> upgrade the firmware to the latest (6.5.2) and the problem goes away, but
> then comes back a couple days later.
>
> There is a slight packet loss on the phone (about 1%), though there is no
> packet loss on any of the other phones.
>
> I determine the packet loss by the Linux command "ping -f -c 10000
> 192.168.2.10".
>
> Outgoing calls are junk, incoming calls are fine. (relatively speaking)
>
> The config from one phone to the next is the same except for account and
> voicemail settings.
>
> sip.conf is the same except for account.
>
> okay, the phone is bad, so I order a new one.  This phone, however, is
> reporting 4% - 30% packet loss so every call is horrible just due to the
> lost packets (I'd assume).
>
> I install a new cable into a different port on the switch (same port as a
> working phone, with the working phone going into the same port as the old
> cable).  Same results.
>
> Take this phone elsewhere.  Packet loss continues.  I even try different
> power supplies and handsets to find SOME sort of fault other than the
> obvious.
>
> I take the old phone back to my office and it works flawlessly, though my
> client uses the phone constantly all day whereas we only did approximately a
> half hour of testing.
>
> I take the new phone back to my office and it now has 0% packet loss.
>
> So, do I have two broken phones or is there something else wrong?
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
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-- 
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Andrew Latham - AKA: LATHAMA (lay-th-ham-eh)
lathama at lathama.com - lathama at gmail.com
If any of the above are down we have bigger problems than my email!
Hind sight is most always 20/20 or better.
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