[asterisk-users] Polycom IP601 - some hints working, not others?

[Robert Jenkins]

Hi,

I've just realised - the directory entries that have working Buddy watch are
the first in sequence when the extensions are sorted into NAME order, which
the phones do when saving their directory files.

Looks like it could be a watch limit in that version of the firmware?

Robert Jenkins.


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> Robert Jenkins
> Sent: 16 January 2007 20:44
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: [asterisk-users] Polycom IP601 - some hints working, 
> not others?
> 
> Hi,
> I've got an Asterisk setup including a TDM2400 for analog 
> trunks & extensions plus two IP501s & an IP601 (all firmware 
> 1.6.7 as supplied).
> 
> The initial buddy / hint setup was fairly straightforward, 
> but I have a strange problem in that some extensions don't 
> show any status indication.
> 
> Asterisk (V 1.2.13) CLI report for 'show hints' seems to 
> indicate that the hints are set up correctly, but the phones 
> are just not attempting to monitor certain extensions:-
> 
>   -= Registered Asterisk Dial Plan Hints =-
>    304    : ZAP/4     State:Idle   Watchers  0
>    303    : ZAP/3     State:Idle   Watchers  0
>    302    : ZAP/2     State:Idle   Watchers  0
>    301    : ZAP/1     State:Idle   Watchers  0
>    210    : ZAP/16    State:Idle   Watchers  0
>    209    : ZAP/15    State:Idle   Watchers  0
>    208    : ZAP/14    State:Idle   Watchers  3
>    207    : ZAP/13    State:Idle   Watchers  3
>    206    : ZAP/12    State:Idle   Watchers  3
>    205    : ZAP/11    State:Idle   Watchers  0
>    204    : ZAP/10    State:Idle   Watchers  3
>    203    : ZAP/9     State:Idle   Watchers  0
>    202    : SIP/202   State:Idle   Watchers  3
>    201    : SIP/201   State:Idle   Watchers  3
>    200    : SIP/200   State:Idle   Watchers  3
> ----------------> 
> The (mac)-directory.xml files have all the extensions in, in 
> identical format, but the phones simply don't seem to be 
> subscribing to certain 'buddys' to show the status.
> 
> I've tried deleting directory entries at both an IP501 and 
> the IP601 and re-creating them, with & without rebooting, but 
> with no effect.
> All entries have buddy watch enabled.
> The list of working / not working indications is consistent 
> across reboots of both the phones and the Asterisk PC.
> 
> Any ideas appreciated,
> 
> Robert Jenkins.
> 
> 
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