[asterisk-users] Stumped with Dial - $50 for answer - closed!

Anselm Martin Hoffmeister anselm at hoffmeister-online.de
Tue Jan 16 17:00:00 MST 2007


Am Dienstag, den 16.01.2007, 15:04 -0800 schrieb chester c young:
> the answer sucks, but is apparently correct.

If your application involves the caller (e.g. an employee of your
company) to rate the call he just did, or to enter any data to a mysql
database over the phone right after the call, you could use the "H"
option (neither T nor h, then) and tell your phone personell about it:
"After the call finished, press * and answer the questions the computer
reads out to you". That way, Asterisk would (expectedly) stay in the
Audio path and even find out that the call ended if your employee did
not *g* - and your employees could cut those 7 second delays.

Your IVR for aprés-call interaction should skip the first digit if it
happens to be an * though, because it could happen that Asterisk sees
the far end hangup just a blink before the user hits the * key.

> imho Andrew Kohlsmith is The Man, although there was someone in Germany
> who emailed about the T option which actually works about as well -
> please email me.   Andrew Kohlsmith please email me.  Will pay paypal
> if that's ok.

If you mean me (being in Germany and all that), and if you intend to
hand out any money to me (which is not absolutely clear from that
statement), please donate to openvpn.org - they accept paypal :-).

It is one of the many open source projects whose software I use
regularly and have no time ressources (let us not talk about skills :-)
to contribute to.

BR
Anselm



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