[asterisk-users] how to realize chief - secretary (or Manager - Assistant) setup with Asterisk?

[Henry.L.Coleman]

Hi Michael, in practice I think that the managers extension should default
to the assistant who can screen the call or call forward it.
Call Forward - always or Call Forward - no answer would give you the
flexability required.


Henry L.Coleman CEO
*VoIP-PBX* 1-866-415-5355
Toronto Ontario
Canada


> Hello,
>
> we are running a Asterisk (1.2) installation with about 80 snom phones
> (300,320,360).
>
> Now have the demand for a special manager - assistant setup for a few
> extensions.
>
> Since Shared Line Appearance is not available in 1.2 I´m wondering how
> to realize this...
>
> What we need is that the manager can decide whether he wants to get
> calls or not. If not he must have the possibility to redirect all
> incoming calls to his secretary. The secretary itself answers all calls
> and decides if the call is important enough to disturb the manager. If
> so she/he transfers the call to the manager. So the secretary can filter
> the calls for the manager...
>
> The only way I can imagine so far is via a redirect by AstDB on the
> manager extension. The managers phone has two different lines - the
> official and a secret one only the secretary uses...
>
> Or are there any other solutions?
>
> Any hint will be appreciated ...
>
> Michael
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