[asterisk-users] over 200 queues, anyone?

[Leo Ann Boon]

lenz wrote:
>
> HI Gavin,
> wish we could do that! :) the problem is that they want to have  
> personalized agents too - so that each client has its own line AND his 
> own agents, so that they get back to speaking to the same people all 
> of the time. SO we need many different queues to accomodate all those 
> differences. Your sript looks very useful thoiugh! :)
> l.

Why don't you 'invert' the problem? Group the agents into fixed groups 
and put each group in a queue by itself. Each tenant will be assigned a 
group queue. If you have 30 agent in groups of 5, you only need 6 queues 
to handle 200 tenants. Even if you put each agent in a group by herself, 
you're still looking at 30 queues as opposed to 200 queues.

Leo