[asterisk-users] over 200 queues, anyone?

Leo Ann Boon leo at datvoiz.com
Thu Jan 4 03:28:44 MST 2007


Lenz wrote:
>
> You are correct, this is more or less the scenario involved - the 
> problem is that people want to call a personalized line AND speak to 
> the same subset of agents preferably.
> I have never seen such a setup myself - I have seen CCs with 30 or 40 
> queues, never 200 - so I was wondering if anybody ever trued something 
> on these lines; or if there are better solutions to the same problem.
> Best regards

You just need a single queue and use DNIS to differentiate the various 
tenants. This is a very typical setup for a virtual secretary service.

Leo



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