[asterisk-users] call park and call transfer example

[Steve Blair]

Rilawich Ango wrote:

> Noah,
>
>  Thanks for you reply.  I have a problem in call parking as following.
>
> scenario 1
> 1.Caller A -> callee B
> 2.Callee B answered
> 3.callee B dial # to park the call and hear transfer
> 4.callee B dial 700 to park the call
> 5.callee B hang up and caller A hear 701
> Why caller A hear the call parked number 701 instead of callee B?
>
I use call park with a SER proxy, phones are registered to SER. In my 
example I needed to pass the Refer-By extension to parkandannounce 
instead of EXTEN.  It sounds like this may be your case as well.

-Steve

> scenario 2
> 1.caller A -> callee B
> 2. callee B answered
> 3. caller A dial # to park the call and hear transfer
> 4. caller A dial 700 to park the call
> 5. caller A hear 701 and hangup
>
> I think scenario 2 is more reasonable compared with scenario 1.  I
> wonder whether callee can park the call.  Any comment?
>
> ango
>
> On 2/10/07, Noah Miller <noahisaacmiller at gmail.com> wrote:
>
>> Hi Ango -
>>
>> > Does any can give me some example to setup call parking and call
>> > transfer of a call?  In my understanding, call parking and call 
>> transfer should be like
>> > something below.  Am I right?
>> >
>> > Call parking:
>> > caller A -> callee B
>> > callee B park her call
>> > callee B get back her call in another phone
>> >
>> > Call transfer:
>> > caller A -> callee B
>> > callee B transfer to C
>> > finally: A talks to C
>>
>> Yeah, that more or less describes parking and transferring.  Parking
>> and asterisk-based transfers are set up in features.conf.  I'll
>> suggest you have a look at the sample features.conf file, or you can
>> look at the wiki, too:
>>
>> http://www.voip-info.org/wiki/view/Asterisk+config+features.conf
>>
>> - Noah
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