[asterisk-users] Unicall protocol error. Cause 32776

[Roger C. Beraldi Martins]

Dears,

After having set up the board Digium TE420 to receive 3 E1s, I can receive
calls without difficulties. As you can see in the log below:

  -- Executing [5908 at from-pstn:1] NoOp("UniCall/14-1", "Catch-All DID Match
- Found 5908 - You probably want a DID for this.") in new stack
    -- Executing [5908 at from-pstn:2] Goto("UniCall/14-1", "ext-did|s|1") in
new stack
    -- Goto (ext-did,s,1)
    -- Executing [s at ext-did:1] Set("UniCall/14-1", "__FROM_DID=s") in new
stack
    -- Executing [s at ext-did:2] GotoIf("UniCall/14-1", "0 ?cidok") in new
stack
    -- Executing [s at ext-did:3] Set("UniCall/14-1",
"CALLERID(name)=4133602900") in new stack
    -- Executing [s at ext-did:4] NoOp("UniCall/14-1", "CallerID is
"4133602900" <4133602900>") in new stack
    -- Executing [s at ext-did:5] Goto("UniCall/14-1", "ivr-3|s|1") in new
stack
    -- Goto (ivr-3,s,1)
    *snip*
    -- Executing [s at ivr-3:10] BackGround("UniCall/14-1", "custom/celia") in
new stack
    -- <UniCall/14-1> Playing 'custom/celia' (language 'br')
    -- Executing [h at ivr-3:1] Hangup("UniCall/14-1", "") in new stack
    -- Hungup 'UniCall/14-1'
    -- Unicall/14 released


Now I am having problems to make calls using the libunicall. The problem is
clear in this line of the full log:

[Dec 11 10:03:54] ERROR[12935] chan_unicall.c: Unicall/1 protocol error.
Cause 32776

Searching for the error I discovered it is "Seize ack timed out", but I do
not know exactly of what it means or how to fix it. Here is de version of
softwares/libs I have use (
http://www.voip-info.org/wiki/view/Asterisk+MFC+R2).

asterisk-1.4.9
spandsp-0.0.4
unicall-0.0.5pre1
zaptel-1.4.4

I already try  using asterisk 1.4.10 but the comportment is the same. I
don't believe the  problem is in asterisk. I think my configs are correctly
but not sure. Attached in text file follow the tests I have done using
testunicall, config files from zaptel.conf and unicall.conf I using on this
solution.  More logs is in the same file.

This can be caused by a problem with signaling between my settings and the
standard of telephony service ?

I'm using FreePBX with a Custon Trunk (Custon String Dial: UniCall/g1), my
extensions_aditional has
the "OUT_3 = AMP:UniCall/g1" and "OUTMAXCHANS_3 = 10".

Someone has already gone through a problem like this ? I would be grateful
if received suggestions to correct it.


Log Full:

[Dec 11 10:03:51] VERBOSE[12935] logger.c:     -- Executing [
s at macro-dialout-trunk:32] Dial("SIP/2290-09b18a68", "UniCall/g1|300|") in
new stack
[Dec 11 10:03:51] DEBUG[12935] chan_unicall.c: unicall_call called - 'g1'
[Dec 11 10:03:51] DEBUG[12935] chan_unicall.c: unicall_call caller id -
'2290'
[Dec 11 10:03:51] VERBOSE[12935] logger.c:     -- Called g1
[Dec 11 10:03:51] NOTICE[12935] chan_unicall.c: Unicall/1 event Dialing
[Dec 11 10:03:54] NOTICE[12935] chan_unicall.c: Unicall/1 event Protocol
failure
[Dec 11 10:03:54] ERROR[12935] chan_unicall.c: Unicall/1 protocol error.
Cause 32776
[Dec 11 10:03:54] DEBUG[12935] chan_unicall.c: disabled echo cancellation on
channel 1
[Dec 11 10:03:54] WARNING[12935] app_dial.c: Unable to forward voice or dtmf
[Dec 11 10:03:54] DEBUG[12935] chan_unicall.c: Hangup: channel: 1 index = 0,
normal = 10, callwait = -1, thirdcall = -1
[Dec 11 10:03:54] DEBUG[12935] chan_unicall.c: Updated conferencing on 1,
with 0 conference users
[Dec 11 10:03:54] VERBOSE[12935] logger.c:     -- Hungup 'UniCall/1-1'
[Dec 11 10:03:54] VERBOSE[12935] logger.c:   == Everyone is busy/congested
at this time (1:0/0/1)




-- 
Atenciosamente,

Roger C. Beraldi Martins
Fone: 41-8828-7068
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