[asterisk-users] Passing Variables to Voicemail's Email Notification

[0xception]

Okay for a quick report back, that all seems to work...

Thanks a lot.

Not much to report back other then that :)...

On 8/20/07, C F <shmaltz at gmail.com> wrote:
>
> After rethinking.
> I'm not sure if this works, but please report back after testing.
> The idea would be that the CIDNAME should not be in the subject just
> the ticket number, and the ticket number should not be in the email
> body just the CIDNAME.
> Please try the following and report back.
>
> exten => _X.,1,Set(BLANKS=               );actual 15 spaces, since
> CIDName on PSTN should never be longer, and should realy be padded
> with blank spaces.
> exten =>
> _X.,n,Set(CALLERID(name)=${CALLERID(name)}${BLANKS:${LEN(${CALLERID(name)})}})
> ;the above just pads the CIDNAME with blanks so you know for sure it's
> at least 15 char long, yes I know if the len of cidname is longer than
> blanks then blah.....
> exten => _X.,n,Set(CALLERID(name)=${CALLERID(name):0:15}=TicketNum:1234)
> ;this makes sure that it is not longer than 15 plus the ticketnumber.
> exten => _X.,n,Voicemail(blah)
> In voicemail.conf
> emailsubject=${VM_CIDNAME:15}
> If this should work then the subject should be: TicketNum:1234
> emailbody=New voicemail from ${VM_CIDNAME:0:15} balh.
>
> Again, I'm not sure this will work, please test and report back.
>
> Thank you
>
> On 8/20/07, C F <shmaltz at gmail.com> wrote:
> > While I don't have an answer on how to access channel variables from
> > voicemail.conf, for the problem you mention this should help.
> > Change CALLERID(name) to your ticket number and then use VM_CIDNAME in
> > the subject line.
> > If you don't want to lose the original CIDNAME then just add your
> > ticket number like this:
> > Set(CALLERID(name)=${CALLERID(name)} TICKETNUMBER:12345)
> >
> >
> >
> > On 8/20/07, 0xception <0xception at gmail.com> wrote:
> > > Is there a way, other then recoding the entire voicemail application,
> to
> > > pass dialplan variables to the voicemail application and to the email
> > > notifications of new voicemail.
> > >
> > > For example in our small tech support queue i would like to pass the
> ticket
> > > number with the email notification that a new support voicemail was
> left.
> > > I've tried simply replacing the ${VM_WHATEVER} w/ the actual variable
> name
> > > inside the voicemail.conf file, I've also tried setting the VM
> variables
> > > directly before the voicemail application call in the dial plan...
> both of
> > > these fail.
> > >
> > > Anyone else know of another way?
> > >
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