[asterisk-users] Passing Variables to Voicemail's Email Notification

0xception 0xception at gmail.com
Mon Aug 20 21:12:47 CDT 2007


AHH lol i can't believe i didn't see/think of that :) thanks .. it's a quick
hack but it works for what i need right now. Maybe this can be a feature
request for the voicemail app

On 8/20/07, C F <shmaltz at gmail.com> wrote:
>
> While I don't have an answer on how to access channel variables from
> voicemail.conf, for the problem you mention this should help.
> Change CALLERID(name) to your ticket number and then use VM_CIDNAME in
> the subject line.
> If you don't want to lose the original CIDNAME then just add your
> ticket number like this:
> Set(CALLERID(name)=${CALLERID(name)} TICKETNUMBER:12345)
>
>
>
> On 8/20/07, 0xception <0xception at gmail.com> wrote:
> > Is there a way, other then recoding the entire voicemail application, to
> > pass dialplan variables to the voicemail application and to the email
> > notifications of new voicemail.
> >
> > For example in our small tech support queue i would like to pass the
> ticket
> > number with the email notification that a new support voicemail was
> left.
> > I've tried simply replacing the ${VM_WHATEVER} w/ the actual variable
> name
> > inside the voicemail.conf file, I've also tried setting the VM variables
> > directly before the voicemail application call in the dial plan... both
> of
> > these fail.
> >
> > Anyone else know of another way?
> >
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