AHH lol i can't believe i didn't see/think of that :) thanks .. it's a quick hack but it works for what i need right now. Maybe this can be a feature request for the voicemail app <br><br><div><span class="gmail_quote">
On 8/20/07, <b class="gmail_sendername">C F</b> <<a href="mailto:shmaltz@gmail.com">shmaltz@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
While I don't have an answer on how to access channel variables from<br>voicemail.conf, for the problem you mention this should help.<br>Change CALLERID(name) to your ticket number and then use VM_CIDNAME in<br>the subject line.
<br>If you don't want to lose the original CIDNAME then just add your<br>ticket number like this:<br>Set(CALLERID(name)=${CALLERID(name)} TICKETNUMBER:12345)<br><br><br><br>On 8/20/07, 0xception <<a href="mailto:0xception@gmail.com">
0xception@gmail.com</a>> wrote:<br>> Is there a way, other then recoding the entire voicemail application, to<br>> pass dialplan variables to the voicemail application and to the email<br>> notifications of new voicemail.
<br>><br>> For example in our small tech support queue i would like to pass the ticket<br>> number with the email notification that a new support voicemail was left.<br>> I've tried simply replacing the ${VM_WHATEVER} w/ the actual variable name
<br>> inside the voicemail.conf file, I've also tried setting the VM variables<br>> directly before the voicemail application call in the dial plan... both of<br>> these fail.<br>><br>> Anyone else know of another way?
<br>><br>> _______________________________________________<br>> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br>><br>> asterisk-users mailing list
<br>> To UNSUBSCRIBE or update options visit:<br>><br>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>><br><br>_______________________________________________
<br>--Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users">
http://lists.digium.com/mailman/listinfo/asterisk-users</a><br></blockquote></div><br>