[asterisk-users] RAW asterisk!

[Anthony Francis]

Bill Andersen wrote:
> Gordon Henderson wrote:
>   
>> Out of curiosity, what's the GUI you are currently using and what do you 
>> feel are it's limitations?
>>     
>
> It is a commercial product called "Evolution PBX"
> by Intuitive Voice Technology (IVT).  I don't want to imply
> I'm unhappy with it, because I like it better than any
> of the commercial products I've tried.  I first bought
> a Fonality system and within 5 months converted it over
> to Evolution because IVT had partnered with a company
> to provide a HUD type product called IView.  HUD won't
> let me see presence on remote servers where IView will.
>
> I've got 3 offices and they can all see who is on the
> phone at each office using IView.
>
> HOWEVER, IVT uses a DB (realtime?) for configuration so
> I can't edit the dialplan to do some more advanced stuff.
> Even if I just want to play around.  Because the second I
> do anything out of the ordinary, they play the old "well,
> we don't support that, so we have to charge you an extra
> fee (over the annual fee) to help you when you have problems".
>
> OK, I understand that.  But if I gotta learn how to support
> myself to do advanced features, why pay them at all?  I'll
> just become my own expert :()
>
> Bill
>
>
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The "We don't support that[tm]" is actually an anti-pain mechanism.

Anthony