[asterisk-users] Faulty voicemail

[Adrian Marsh]

Hi All,

I was made aware today that some of my calls coming in are not going to
voicemail...  Below are some logs, and the macro that should run on the
incoming_pstn context for that extension.  I can see that theres a
non-zero exit before it gets to voicemail, but I've no idea why.  In
this case theres 2 SIP clients to sim-call.  On other occasions it works
fine.  In the CDR logs, I can see "NO ANSWER" and "ANSWERED" - what
would be there if voicemail "answers"?

Asterisk: 1.2.23

[macro-ext-group-home]
; ${ARG1} - Virtual Extension (e.g. 2005)
exten =>
s,1,ExecIF($["${RECORDSIP}"="TRUE"],Monitor,wav|${TIMESTAMP}-${CALLERID(
num)}-${MACRO_EXTEN}-${UNIQUEID}.WAV)
exten =>
s,2,Dial(SIP/2${ARG1:-2}&SIP/4${ARG1:-2}&SIP/6${ARG1:-2},${OFFICE_TIMEOU
T},rw)
exten => s,3,Voicemail(u${ARG1})
exten => s,103,Voicemail(u${ARG1})


The call logs show:

"","07xxxxxxxxx","2000","incomming_pstn","07xxxxxxxxx","IAX2/ubigradin-1
","SIP/600-08e0b990","Dial","SIP/200&SIP/400&SIP/600|15|rw","2007-08-14
08:49:16",,"2007-08-14 08:49:18",2,0,"NO ANSWER","DOCUMENTATION"
"","07xxxxxxxxx","2000","incomming_pstn","07xxxxxxxxx","IAX2/ubigradin-2
","SIP/600-08e19d58","Dial","SIP/200&SIP/400&SIP/600|15|rw","2007-08-14
08:49:46",,"2007-08-14 08:49:56",10,0,"NO ANSWER","DOCUMENTATION"
"","07xxxxxxxxx","2000","incomming_pstn","07xxxxxxxxx","IAX2/ubigradin-1
","SIP/600-08e0b990","VoiceMail","u2000","2007-08-14
08:50:37","2007-08-14 08:50:52","2007-08-14
08:51:00",23,8,"ANSWERED","DOCUMENTATION"
"","07xxxxxxxxx","2000","incomming_pstn","07xxxxxxxxx","IAX2/ubigradin-2
","SIP/600-08e19d58","Dial","SIP/200&SIP/400&SIP/600|15|rw","2007-08-14
08:51:35",,"2007-08-14 08:51:45",10,0,"NO ANSWER","DOCUMENTATION"
"","07xxxxxxxxx","2000","incomming_pstn","07xxxxxxxxx","IAX2/ubigradin-1
","SIP/600-08e0b990","VoiceMail","u2000","2007-08-14
08:52:19","2007-08-14 08:52:34","2007-08-14
08:52:38",19,4,"ANSWERED","DOCUMENTATION"

And my messages log for that time (for one failed call) shows:

ubiphone*CLI> 
    -- Accepting AUTHENTICATED call from 193.111.200.135:
       > requested format = alaw,
       > requested prefs = (),
       > actual format = ulaw,
       > host prefs = (ulaw|alaw),
       > priority = mine

ubiphone*CLI> 
    -- Executing Macro("IAX2/ubigradin-2", "ext-group-home|2000") in new
stack
    -- Executing ExecIf("IAX2/ubigradin-2",
"0|Monitor|wav|20070814-085135-07xxxxxxxxxx-2000-1187077895.3392.WAV")
in new stack
    -- Executing Dial("IAX2/ubigradin-2",
"SIP/200&SIP/400&SIP/600|15|rw") in new stack

ubiphone*CLI> 
    -- Called 200
Aug 14 08:51:35 NOTICE[30952]: app_dial.c:1076 dial_exec_full: Unable to
create channel of type 'SIP' (cause 3 - No route to destination)
    -- Called 600

ubiphone*CLI> 
    -- SIP/600-08e19d58 is ringing

ubiphone*CLI> 
    -- SIP/200-08e0b990 is ringing

ubiphone*CLI> 
  == Spawn extension (macro-ext-group-home, s, 2) exited non-zero on
'IAX2/ubigradin-2' in macro 'ext-group-home'
  == Spawn extension (macro-ext-group-home, s, 2) exited non-zero on
'IAX2/ubigradin-2'
    -- Hungup 'IAX2/ubigradin-2'



Adrian Marsh