[asterisk-users] VoicePulse Connect

Christopher Robinson chris.robinson at sayersmedia.com
Wed Aug 8 15:54:23 CDT 2007


Wes, I'm working through some issues with IAX and Voicepulse right now.  
It was regarding dropped inbound calls.  I was able to put my server 
into a different location though, and so far the issues have disappeared 
so hopefully it was a network problem somewhere between us.    Just 
curious what problems you encountered as I would prefer to use IAX if 
possible.

John, I've tried a few services, and Voicepulse was the clear winner for 
me.  I still have two other services in my dialplan for failover, but 
Voicepulse will remain the primary for now.  The voice quality has been 
very good, and their technical support has been absolutely fantastic for 
a no-charge service.

Wes Baehr wrote:
> If you cannot afford any dropped calls or poor audio quality, you need a PRI
> or POTS connection. It doesn't matter how great the carrier is, the Internet
> is an unreliable medium.
>
> 2-3 times VoicePulse has had issues with incomings calls ringing busy. Once
> incoming calls were all garbled on my end, although the customer could hear
> me fine.
>
> Generally, the outbound service is reliable. However, you should have a
> backup carrier anyway.
>  
>
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John Meksavan
> Sent: Wednesday, August 08, 2007 1:09 PM
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] VoicePulse Connect
>
> Wes,
>
>   What kind of service outages did you experienced?
>
>   This would use for my office and I cannot afford for any dropped calls or
> poor audio quality, when talking to customers.
>
> -John
>
>   
>> From: "Wes Baehr" <wbaehr at abilitybusiness.com>
>> Reply-To: Asterisk Users Mailing List - Non-Commercial 
>> Discussion<asterisk-users at lists.digium.com>
>> To: "'Asterisk Users Mailing List - Non-Commercial 
>> Discussion'"<asterisk-users at lists.digium.com>
>> Subject: Re: [asterisk-users] VoicePulse Connect
>> Date: Wed, 8 Aug 2007 12:55:29 -0400
>>
>> John,
>>
>> Voicepulse Connect has been great to me. I've been using it for over a 
>> year now, and do not have any major complaints, except that there are 
>> no printable receipts for credit card transactions. SIP is also the 
>> preferable protocol, as IAX seems to have some issues. Customer service 
>> is usually pretty good, and there have been very few (although a 
>> couple) problems with service outages.
>>
>>
>>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of John 
>> Meksavan
>> Sent: Wednesday, August 08, 2007 12:30 PM
>> To: asterisk-users at lists.digium.com
>> Subject: [asterisk-users] VoicePulse Connect
>>
>> Asterisk Users,
>>
>>   Has anybody use Voicepulse Connect for Asterisk?
>>
>>   I am trying to cover all my bases because in the past, I got burned 
>> with poor quality of service, along with failed DTMF tones with 3 
>> different SIP Providers (Vitelity, Broadvoice, and Teliax).
>>
>>   I am running Asterisk 1.2.13 on the Debian Etch system, using the 
>> SIP protocol.  Any insights would be great.  Thanks.
>>
>>
>> -John
>>
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