[asterisk-users] Teliax Quality of Service

[Douglas Garstang]

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Ira
> Sent: Thursday, August 02, 2007 10:01 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Teliax Quality of Service
> 
> At 09:23 AM 8/2/2007, you wrote:
> >  I recently ran into some problems with the quality of service with
> > Teliax.  This occurred on August 1, 2007 with a dropped outbound
> > call, audio quality isse on the callee side- not hearing me well on
> > callee side, and sending DTMF tones (configured for RFC2833).  Am I
> > the only Teliax customer having this problem?
> 
> Teliax has been quite good. I was having problems the last 2 days and
> they confirmed that they are working on fixing something. I've been
> using IP for all my outgoing calls for the last couple of years and
> other than being ripped off by a couple of vendors and the occasional
> connection problem it's saved me large amounts of money, more than
> what I lost when the 2 providers refused to return my deposits and
> then went under, but  I do have ways to get dial tone on my POTS
> lines for those times when it all goes to heck.

I confused by this. Don't ITSP's have redundancy? Don't they have
multiple edge systems for accepting incoming calls? Don't their multiple
edge systems have multiple interfaces, connected to multiple subnets,
via multiple switches? And, don't they have multiple upstream providers?
About the only thing that could go wrong that affects all service like
this would be a badly pushed out software update, affecting all systems?

Doug.