[asterisk-users] Polycom SP 601 Reboot Issue- Help!
J French
hikenboots at gmail.com
Thu Apr 26 09:14:39 MST 2007
What happened? Did you get it working and how?
On 4/25/07, Doug Garstang <dgarstan at talkplus.com> wrote:
>
> That used to happen to us _ALL_ the time. Sometimes you'd just have to
> press the 'Directory' key and the phone would instantly reboot. It was
> very easy to reproduce and Polycom where useless at admitting it might
> be a problem. It occurred on several phones. Funnily enough, the phone
> it was most reproducable on was a 601 being used as a Receptionist phone
> with 3 sidecars... and about 35 buddies being watched. Hmmm!
>
> Russ Beaupre wrote:
> > We had a situation where the 601 base went missing and the electrical
> > connection between the side cars and the 601 was broke. Might be
> > worth a look to see if the phone got damaged.
> >
> >
> > -----Original Message-----
> > From: Jerry Jones <jjones at danrj.com>
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > <asterisk-users at lists.digium.com>
> > Date: Tue, 24 Apr 2007 12:27:46 -0500
> > Subject: Re: [asterisk-users] Polycom SP 601 Reboot Issue- Help!
> >
> > The only reboot issue I have with 1 sidecar is the side car deciding
> > to randonly rebbot, not the phone itself
> >
> > Perhaps upgrading to 2.1 will help?
> >
> >
> > On Apr 24, 2007, at 10:51 AM, J French wrote:
> >
> > > I have a Polycom 601 with 3 expansion modules running 2.0.3. We
> > > have Buddywatch set up on around 42 users on the expansion
> > > modules. We are experiencing reboots on the 601. Today it
> > > happened twice after users paged through the phones. The page
> > > groups have about 23 phones each. There is a third page group
> > > comprising all 46 phones. I'm thinking it may be an issue with
> > > changing buddywatch state on so many buddies so quickly. Also,
> > the
> > > cpu usage is pegged at 100% for around 3 minutes after it reboots,
> > > FWIW.
> > >
> > > Anyone else experiencing rebbots on the 601? Advice is really
> > needed!
> > >
> > > Thanks
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