[asterisk-users] My Polycom IP 501 is formatted its file system itself

[Noah Miller]

Hi Chandra -

> We bought 10 Polycom IP 501 Phones. Our all nine phones are working fine
> except one phone. When I tried to connect my phone with my network, It
> automatically formatted its file system. Now, It is not booting.
>
> What I have to do now? Can  you please tell me the solution.

What is it doing?  Do you get a boot menu at all?  Is it totally dead
(won't power up)?  Are you using a boot server (TFTP, FTP, HTTP,
HTTPS)?

If it's totally dead, you'll want to speak with your Polycom reseller.
 They should replace it for you.  If the phone boots, and you can get
into the boot menu, it may be that there is a configuration option in
the boot menu that is preventing the phone from talking to your boot
server.

- Noah