[asterisk-users] [OT] OMG Verizon is terrible

[Chris Bagnall]

> Ah, back in the old days our government privatized the state monopoly
> (BT) intact (attitudes and all).

For all their customer service failings at the call centre end, once you do get an engineer, it's very rare to get a bad one.

Many of them have been in the job for decades and, at a guess, probably have civil service pensions to look forward to from the pre-privatisation days, so they're far more willing to go the extra mile to be helpful than the paid-by-the-hour folks with very little training some companies send out.

Regards,

Chris
-- 
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it/chris.html
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