[asterisk-users] Asterisk 1.4.2 + Cisco 7960G not registering

Steve Finkelstein sf at stevefink.net
Wed Apr 18 14:36:34 MST 2007


Hi all,

I've recently upgraded to Asterisk 1.4.2, coming from 1.2.14. Using my
existing Cisco 7960G handset(s). I've tried multiple installs of
asterisk 1.4.2 with multiple handsets and SIP will not authorize my
phone. I'll include some verbose log messages below to show a VALID
registration and one where I'm having difficulty registering the phone.

Thanks to anyone who can lend a helping hand with this matter or offer
any insight on how to further debug. I've gone as far as packet capture
and cannot understand why using the same configs will not allow
registration of these handsets.

- sf


----------------------
Working excerpt:

        REGISTER sip:10.2.7.2 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1029a1dd
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096 at 10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9 at 10.2.7.254
        Max-Forwards: 70
        CSeq: 104 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK1029a1dd;received=10.2.7.254
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096 at 10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9 at 10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Contact: <sip:6096 at 10.2.7.2>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK1029a1dd;received=10.2.7.254
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096 at 10.2.7.2>;tag=as010f0581
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9 at 10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="3f28f962"
        Content-Length: 0

        REGISTER sip:10.2.7.2 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK2596e8d7
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000e1fcda391-7d3d3796
        To: <sip:6096 at 10.2.7.2>
        Call-ID: 0017e013-40940007-0a17f56d-574dda32 at 10.2.7.254
        Max-Forwards: 70
        CSeq: 104 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK2596e8d7;received=10.2.7.254
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000e1fcda391-7d3d3796
        To: <sip:6096 at 10.2.7.2>
        Call-ID: 0017e013-40940007-0a17f56d-574dda32 at 10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Contact: <sip:6096 at 10.2.7.2>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK2596e8d7;received=10.2.7.254
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000e1fcda391-7d3d3796
        To: <sip:6096 at 10.2.7.2>;tag=as0a5554ff
        Call-ID: 0017e013-40940007-0a17f56d-574dda32 at 10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="5f5d830d"
        Content-Length: 0

        REGISTER sip:10.2.7.2 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK5153628e
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096 at 10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9 at 10.2.7.254
        Max-Forwards: 70
        CSeq: 105 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Authorization: Digest
username="6096",realm="asterisk",uri="sip:10.2.7.2",response="6bec57e7aaedd046469fab89b39c024a",nonce="3f28f962",algorithm=MD5
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK5153628e;received=10.2.7.254
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096 at 10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9 at 10.2.7.254
        CSeq: 105 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Contact: <sip:6096 at 10.2.7.2>
        Content-Length: 0


        SIP/2.0 200 OK
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK5153628e;received=10.2.7.254
        From: <sip:6096 at 10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096 at 10.2.7.2>;tag=as010f0581
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9 at 10.2.7.254
        CSeq: 105 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Expires: 120
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;expires=120
        Date: Wed, 18 Apr 2007 16:30:23 GMT
        Content-Length: 0


        NOTIFY sip:6096 at 10.2.7.254:5060;user=phone;transport=udp SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.2:5060;branch=z9hG4bK0bca6ca8;rport
        From: "asterisk" <sip:asterisk at 10.2.7.2>;tag=as6e8de8c0
        To: <sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>
        Contact: <sip:asterisk at 10.2.7.2>
        Call-ID: 77653628370961324269f47a09464e3c at 10.2.7.2
        CSeq: 102 NOTIFY
        User-Agent: Asterisk PBX
        Max-Forwards: 70
        Event: message-summary
        Content-Type: application/simple-message-summary
        Content-Length: 88

        Messages-Waiting: no
        Message-Account: sip:asterisk at 10.2.7.2
        Voice-Message: 0/0 (0/0)




Broken excerpt:


        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1c7c333c
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096 at 10.2.5.11>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>;tag=as1bcacfc3
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="7c9aa295"
        Content-Length: 0

        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK4aa8977c
        From: <sip:6096 at 10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b at 10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096 at 10.2.5.11>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096 at 10.2.5.11>;tag=as473694c0
        Call-ID: 0017e013-40940002-098fc216-7207600b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="129c8c32"
        Content-Length: 0

        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1c7c333c
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096 at 10.2.5.11>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>;tag=as1bcacfc3
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="7c9aa295"
        Content-Length: 0

        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK4aa8977c
        From: <sip:6096 at 10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b at 10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096 at 10.2.5.11>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096 at 10.2.5.11>;tag=as473694c0
        Call-ID: 0017e013-40940002-098fc216-7207600b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="129c8c32"
        Content-Length: 0

        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1c7c333c
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096 at 10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120


        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096 at 10.2.5.11>
        Content-Length: 0


        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096 at 10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096 at 10.2.5.11>;tag=as1bcacfc3
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b at 10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="7c9aa295"
        Content-Length: 0




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