[asterisk-users] duration sec and billing sec in cdr

[Matt]

Sounds like your VoIP provider is incorrectly sending you an Answer before
the call actually completes.  I would contact your VoIP provider.

I suppose it could also be possible that YOU have an Answer() statement that
is only on your VoIP trunk.  I would double check that, and then contact
your VoIP provider to see if they have any suggestions.

Basically, SOMEONE (your or voipstunt) is answering the call before it
should be answered.

On 4/16/07, Adam KOSA <adamk at 3a.hu> wrote:
>
> Hi guys,
>
> i've installed asterisk to handle multiple voip accounts.  I've looked
> at CDR configs, and managed to have cdr-csv files growing after each
> call.  It would be easier to check my locak asterisk cdr's than logging
> into each account and check them at the provider website.
>
> i found that if i ring my sip softphone from my ata, bill seconds are
> counted correctly.  however, if i call via a voip provider, bill seconds
> are counted incorrectly.  Example:
>
> this call went to a pstn number
>
> New call from 551 ---> 94361abcdefg (context: internal)
> Dialed    : SIP/00361abcdefg at voipstunt
> Call start: 2007-04-14 20:10:55
> Answered  : 2007-04-14 20:10:55
> Call end  : 2007-04-14 20:11:10
> Duration  : 15 sec
> Bill      : 15 sec
>
>
> this call went to my ata from the sip softphone:
>
> New call from 551 ---> 505 (context: internal)
> Dialed    : SIP/505|45
> Call start: 2007-04-15 07:58:11
> Answered  : 2007-04-15 07:58:15
> Call end  : 2007-04-15 07:58:43
> Duration  : 32 sec
> Bill      : 28 sec
>
>
> i've searched and google'd the wiki, but found only accounting software
> and cdr extensions for providers, but that's not what i need.
>
> thanks for any help
> Adam
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