[asterisk-users] queue report problem

[Steve Totaro]

Queuemetrics is a nice commercial product if you want a very nice UI 
with all sorts of reporting and functionality including live monitoring 
and VNC.

They also have a free script that will load your queue_log file into a 
database.  Then you can run queries quite easily.  If you do any of 
that, I suggest you put the DB on a separate box than your production 
Asterisk server.

Thanks,
Steve

Yossi Ben Hagai wrote:
> Here:
> http://www.voip-info.org/wiki/view/Asterisk+log+queue_log
>
> On 4/15/07, *Rilawich Ango* <maillisting at gmail.com 
> <mailto:maillisting at gmail.com>> wrote:
>
>     Where can I get the meaning of each field in queue_log?
>
>     On 4/15/07, Darryl Dunkin < ddunkin at netos.net
>     <mailto:ddunkin at netos.net>> wrote:
>     > You will probably find what you are looking for here:
>     > /var/log/asterisk/queue_log
>     >
>     > -----Original Message-----
>     > From: asterisk-users-bounces at lists.digium.com
>     <mailto:asterisk-users-bounces at lists.digium.com>
>     > [mailto:asterisk-users-bounces at lists.digium.com
>     <mailto:asterisk-users-bounces at lists.digium.com>] On Behalf Of
>     Rilawich
>     > Ango
>     > Sent: Saturday, April 14, 2007 21:07
>     > To: Asterisk Users Mailing List - Non-Commercial Discussion
>     > Subject: [asterisk-users] queue report problem
>     >
>     > HI all,
>     > I have a queue say 5000 and there are 10 member in the queue. When
>     > there is a call to the queue, the members will ring according to the
>     > defined strategy. In day end, I have to create a report about the
>     > queue and its member. But I found that it is very difficult to find
>     > the relation for the call to queue and the member who pick the
>     call in
>     > CDR. Say, caller A calls the queue, queue member 9 pick the call. I
>     > want to know the caller A waiting time, conversion time for
>     Caller A
>     > and member 9. Such relationship is very difficult to find in CDR.
>     > Anyone have such experience and how can I get such information?
>     > ango
>