[asterisk-users] Polycom 501 issue with latest firmware: sluggishkeys - new info

[Mike]

I found *something*.  I've gone into my CPU graph (on the phone, in status -
diagnostic).  Two phones, one running 1.6.7 and one running 2.1.0, both on
the same Hub, with the same general configuration (different SIP
registration, and each using it's version-specific sip.cfg file).
 
The pre-2.x phone is running with CPU load approaching 0% (0%-7%).  The 2.x
phone has tons of spikes in the 100% range.
 
What could be causing this?  Where do I start looking?
 
Mike

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jason Fuermann
Sent: Thursday, April 12, 2007 10:19
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom 501 issue with latest firmware:
sluggishkeys


also I've seen that not having the correct version of sip.cfg and phone1.cfg
could cause weird problems. Make sure you are using the ones that came with
the firmware.

Mike wrote: 

Exactly.  It's a weird issue, and I can't imagine what the problem is,

except maybe for bad phones (but then again, why would the phones be only

bad with 2.x?)



Unless....I have bootrom 3.2.2.0019.  Is that what people running thelatest

have?



Mike 



-----Original Message-----

From: asterisk-users-bounces at lists.digium.com

[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jerry Jones

Sent: Thursday, April 12, 2007 00:28

To: Asterisk Users Mailing List - Non-Commercial Discussion

Subject: Re: [asterisk-users] Polycom 501 issue with latest firmware:

sluggish keys



It has nothing to do with actually dialing. Even trying to press end call or

the speakerphone button does not work at times.



Have tried removing side cars etc, but definately seems to be a bug in the

2.x code stream.





On Apr 11, 2007, at 5:37 PM, Eric ManxPower Wieling wrote:



  

Jim King wrote:

    

I've seen an issue like this from time to time on 601s, even with the 

latest firmware.  Not just the softkeys, but also the dial keys.  The 

phones seem to "run slow" sometimes, failing to respond to a key 

press right away but getting to it eventually.  It usually clears up 

after a few seconds.

Also, I've noticed that the 601s sometimes ignore key presses 

altogether, just as you describe.

I have not yet found a solution for this problem...

      

Try setting this in sip.cfg:  dialplan.impossibleMatchHandling="1"



I suspect it is either 0 or 2 now.

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