[asterisk-users] Polycom 501 issue with latest firmware: sluggish keys

Jason Fuermann jbf005 at shsu.edu
Thu Apr 12 07:19:28 MST 2007


also I've seen that not having the correct version of sip.cfg and 
phone1.cfg could cause weird problems. Make sure you are using the ones 
that came with the firmware.

Mike wrote:
> Exactly.  It's a weird issue, and I can't imagine what the problem is,
> except maybe for bad phones (but then again, why would the phones be only
> bad with 2.x?)
>
> Unless....I have bootrom 3.2.2.0019.  Is that what people running thelatest
> have?
>
> Mike 
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jerry Jones
> Sent: Thursday, April 12, 2007 00:28
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom 501 issue with latest firmware:
> sluggish keys
>
> It has nothing to do with actually dialing. Even trying to press end call or
> the speakerphone button does not work at times.
>
> Have tried removing side cars etc, but definately seems to be a bug in the
> 2.x code stream.
>
>
> On Apr 11, 2007, at 5:37 PM, Eric ManxPower Wieling wrote:
>
>   
>> Jim King wrote:
>>     
>>> I've seen an issue like this from time to time on 601s, even with the 
>>> latest firmware.  Not just the softkeys, but also the dial keys.  The 
>>> phones seem to "run slow" sometimes, failing to respond to a key 
>>> press right away but getting to it eventually.  It usually clears up 
>>> after a few seconds.
>>> Also, I've noticed that the 601s sometimes ignore key presses 
>>> altogether, just as you describe.
>>> I have not yet found a solution for this problem...
>>>       
>> Try setting this in sip.cfg:  dialplan.impossibleMatchHandling="1"
>>
>> I suspect it is either 0 or 2 now.
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