[asterisk-users] polycom repair

[Dovid B]

Jesse,
I would just add that if he has a 600 it's worth getting the 601. The 600 was limited in memory and had some other disadvantages. James I would hang on to the phone for testing or something else. Even though there may be no screen, you can program it via the web interface and it can be used for something.

Dovid
  ----- Original Message ----- 
  From: Jessee J Holmes 
  To: Asterisk Users Mailing List - Non-Commercial Discussion 
  Sent: Thursday, April 05, 2007 5:05 PM
  Subject: Re: [asterisk-users] polycom repair


  James Andrewartha,


  We send these into Polycom for repair on occasion. It's will cost roughly $200~$300 direct with Polycom and will take 8~10 weeks for repair.
  Obviously, most people opt not to do a repair and just buy a new phone instead. The only time it may make sense to repair an out of warranty phone would be if you have some sentimental attachment to your current phone or more realistically, you're not certain the newer phones will work with your PBX or SP. There may be other reasons, but I can't think of those right now. Keep in mind, IP 600's aren't available any longer from Polycom. The new replacement is the IP 601 phone or the IP 650.


  Jessee Holmes

  Atacomm / Ataractic Corporation

  www.atacomm.com

  V: 1-877-700-VOIP

  jholmes at atacomm.com




  Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/





  On Apr 4, 2007, at 11:36 PM, James Andrewartha wrote:


    Hi all,


    Has anyone had any experience getting Polycom phones repaired? The screen on
    one of our IP600s got smashed, and I'm wondering if it's worth the effort to
    get it repaired, or if it'd just be cheaper to buy a new phone.


    Thanks,


    -- 
    James Andrewartha
    Systems Administrator
    Data Analysis Australia Pty Ltd
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