[asterisk-users] polycom repair

[Jessee J Holmes]

James Andrewartha,

We send these into Polycom for repair on occasion. It's will cost  
roughly $200~$300 direct with Polycom and will take 8~10 weeks for  
repair.
Obviously, most people opt not to do a repair and just buy a new  
phone instead. The only time it may make sense to repair an out of  
warranty phone would be if you have some sentimental attachment to  
your current phone or more realistically, you're not certain the  
newer phones will work with your PBX or SP. There may be other  
reasons, but I can't think of those right now. Keep in mind, IP 600's  
aren't available any longer from Polycom. The new replacement is the  
IP 601 phone or the IP 650.

Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Apr 4, 2007, at 11:36 PM, James Andrewartha wrote:

> Hi all,
>
> Has anyone had any experience getting Polycom phones repaired? The  
> screen on
> one of our IP600s got smashed, and I'm wondering if it's worth the  
> effort to
> get it repaired, or if it'd just be cheaper to buy a new phone.
>
> Thanks,
>
> -- 
> James Andrewartha
> Systems Administrator
> Data Analysis Australia Pty Ltd
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