[asterisk-users] Polycom 501 One-way Audio

[Azfhasterisk]

Had the same issue and it was the handset cord.

 

Rick

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bill Gibbs
Sent: Thursday, September 28, 2006 8:43 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Polycom 501 One-way Audio

 

Check the handset cords.  They can get loose and cause this exact issue.

 

Bill

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul Dugas
Sent: Thursday, September 28, 2006 10:32 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Polycom 501 One-way Audio

 

I have a site running an up-to-date version of Asterisk from the 1.2 trunk.
We have a dozen Polycom 501 units and one of them (none of the others) is
having recurring one-way-audio problems.  As Murphy's Law dictates, it's the
bosses phone!

The user gets a few calls a day where the caller can hear her fine but she
hears dead silence.  It happens when she calls out sometimes too.  Even
internal voicemail and extension-to-extension calls are affected.  I just
called her three times from another extension; the first two were affected,
the third got through.  None of the other units seem to have the problem.
They're all running the same firmware and are loading central configs that
are identical except for line-button text and registration info.

I've been running * with lots of debug/verbose logging enabled and have yet
to see it complain about anything when she reports the problem.  I'm about
to replace her phone with a spare to see if that fixes it.  Wondering if
anyone has seen something like this and might be able to tell me what to
look for as a potential cause.

TIA,

Paul


 


Paul Dugas
Computer Engineer 

     

Dugas Enterprises, LLC
522 Black Canyon Park
Canton, GA 30114 


phone: 

404.932.1355 


fax: 

866.751.6494 


paul at dugas.cc 

http://DugasEnterprises.com <http://dugasenterprises.com/>  



This e-mail and any attachments are confidential. If you receive this
message in error or are not the intended recipient, you should not retain,
distribute, disclose or use any of this information and you should destroy
the e-mail and any attachments or copies. 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060928/82957ac8/attachment.htm