[asterisk-users] TDM2400P and Polycom phones

Robson Ribeiro robrib2002 at gmail.com
Fri Sep 22 09:53:05 MST 2006


Dear All, thanks for the help on the TDM2400P. I have resolved the issue. I
isolated the problem and ended up finding out it was the Polycom phone that
had a problem. Those phones have spectacular quality but they are way too
complicated to setup. Also, it's absurd Polycom only supplies you with the
latest software if you ask through your reseller!!! What kind of rule is
that? Is someone making Polycom phones in China other than Polycom. Well, in
any case the phones got confused when selecting the right CODEC to use so I
isolated Alaw and....DONE. The TDM2400 is fine and works perfectly and so
does the phone. One note to people trying to install these phones is that
there is a guide on VOIP-Info for the IP500 (more expensive) but not for the
Ip301, but they are the same. The other things is that this phone doesn't
like to talk to other phones on different networks (like connecting your
office and your home with the same phones.

Robson


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jay R.
Ashworth
Sent: Friday, September 22, 2006 12:22 AM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] TDM2400P

On Thu, Sep 21, 2006 at 02:28:40PM -0300, Robson Ribeiro wrote:
> Dear Jay, maybe I would better describe the sound as "breaking" and
> not skipping. It is a constant thing so the person on the other side
> can't understand a word. It's like when you are in a bad cellphone
> connection. It ONLY happens and this is the weird part, when I call
> OUT of the TDM. When someone call IN nothing happens. The call is
> originating as a ZAP call on a FXSs channel and going directly to
> the PSTN. Now, I tried working with TX/RX But it didn???t make any
> difference as the issue doesn???t seem to matter if gain is higher or
> lower. If I was calling from a VOIP provider I could understand this
> as being a "bandwidth" issue. But from the PSTN to another PSTN it is
> very strange indeed. I tried calling you but noone answered. Will try
> later.

I apologize; I failed to realize you were non-CONUS; the CNID was
odd-looking, and I ignored the call.  Feel free to try again.

Can you try originating a call out your FXO port from a SIP phone?

Is the audio ok when you call FXS to FXS?

You need, in general, to use the process of elimination to figure out
where your problem *can* be -- even if that entails borrowing hardware.

Cheers,
-- jra
-- 
Jay R. Ashworth
jra at baylink.com
Designer                          Baylink                             RFC
2100
Ashworth & Associates        The Things I Think                        '87
e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647
1274

	"That's women for you; you divorce them, and 10 years later,
	  they stop having sex with you."  -- Jennifer Crusie; _Fast_Women_
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