[asterisk-users] "Ping" a phone

[Dean Collins]

How large is the popup?

I cant imagine when my outlook 2003 email popup appears (5 seconds I
guess) that I don't see it, though I think the movement of it appearing
on my display then receeding away has a lot to do with it.

 

Cheers,

Dean

 


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Julian Lyndon-Smith
> Sent: Saturday, 16 September 2006 7:44 AM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] "Ping" a phone
> 
> Currently, I send a popup to an agent asking them to accept the call
or
> not. However, they are complaining that they do not *see* the popup
> (it's onscreen for 7 seconds) and I was wanting (have been asked to
> provide) a facility where I can "ping" an agents phone before sending
> the popup.
> 
> This would make them aware that there is a call about to come in.
> 
> The best I could come up with so far is a Dial(SIP/Exten,1,g). This
> seems to work, but I was wondering if there was another more elegant
> mechanism. We currently use Cisco 7960 phones.
> 
> Julian.
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