[asterisk-users] Flexible Wrap Up Time for Queue

[Matt Riddell (IT)]

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Xue Liangliang wrote:
> Hi, all currently we have a requirement from our customer. They want to
> capture the wrap up time for agent, they want the agents status become
> wrap up state automatically after a successful call, and only change
> back to available state when the agent send some indication to pabx
> server( via dial certain number maybe?). However I check through
> queues.conf, agents.conf, can only find a static wrapup time setting,
> which cannot fit our customer requirement. Does any one have any work
> arounds?
> 
> *ps. we use AgentCallbackLogin

PauseQueueMember

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Cheers,

Matt Riddell
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