[asterisk-users] Use PauseQueueMember

gc garych at unidial.com
Fri Sep 8 11:09:06 MST 2006


The calling extension is 5156598.
After I dial into 881112 from this phone. It no longer accept call from
queue but the 'show agents' still show it is available.

----- Original Message ----- 
From: "Julian Lyndon-Smith" <asterisk at dotr.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Friday, September 08, 2006 1:50 PM
Subject: Re: [asterisk-users] Use PauseQueueMember


>
> gc wrote:
>>  After using PauseQueueMember in my dialplan. I used 'show agents' cli to
>> show the agent status. It is still show that agent available. Here is the
>> output from asterisk console:
>>  5156597   (Agent1 ) available at '5156597 at from-pstn-custom'
>> <mailto:'5156597 at from-pstn-custom'> (musiconhold is 'default')
>> 5156598   (Agent2 ) not logged in (musiconhold is 'default')
>>  Although Agent1 is indeed in pause mode.
>>  Here is my dialplan:
>> exten => 881112,1,PauseQueueMember(|Agent/${CALLERIDNUM})
>
> What's the extension of the calling phone ?
> Unless you are calling from Extension 1, this won't work. you need
> something like
> exten => 881112,1,PauseQueueMember(|Agent/1})
>
>> exten => 881112,n,Playback(vm-goodbye)
>> exten => 881112,n,Hanup
>> Am I doing somthing wrong?
>>  I am using asterisk 1.2.9.1
>
> Julian.
>
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