[asterisk-users] Use PauseQueueMember

[Julian Lyndon-Smith]

gc wrote:
>  After using PauseQueueMember in my dialplan. I used 'show agents' cli 
> to show the agent status. It is still show that agent available. Here is 
> the output from asterisk console:
>  
> 5156597   (Agent1 ) available at '5156597 at from-pstn-custom' 
> <mailto:'5156597 at from-pstn-custom'> (musiconhold is 'default')
> 5156598   (Agent2 ) not logged in (musiconhold is 'default')
>  
> Although Agent1 is indeed in pause mode.
>  
> Here is my dialplan:
> exten => 881112,1,PauseQueueMember(|Agent/${CALLERIDNUM})

What's the extension of the calling phone ?
Unless you are calling from Extension 1, this won't work. you need 
something like
exten => 881112,1,PauseQueueMember(|Agent/1})

> exten => 881112,n,Playback(vm-goodbye)
> exten => 881112,n,Hanup
> Am I doing somthing wrong?
>  
> I am using asterisk 1.2.9.1

Julian.

>  
>  
> 
> 
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