[asterisk-users] Use PauseQueueMember

[BJ Weschke]

On 9/8/06, gc <garych at unidial.com> wrote:
>
>
>  After using PauseQueueMember in my dialplan. I used 'show agents' cli to
> show the agent status. It is still show that agent available. Here is the
> output from asterisk console:
>
> 5156597   (Agent1 ) available at '5156597 at from-pstn-custom' (musiconhold is
> 'default')
> 5156598   (Agent2 ) not logged in (musiconhold is 'default')
>
> Although Agent1 is indeed in pause mode.
>
> Here is my dialplan:
> exten => 881112,1,PauseQueueMember(|Agent/${CALLERIDNUM})
> exten => 881112,n,Playback(vm-goodbye)
> exten => 881112,n,Hanup
>
> Am I doing somthing wrong?
>
> I am using asterisk 1.2.9.1
>
 Agents are agents. Not "queue members". You need to do "show queue"
in a queue where that agent is a member to see them paused.
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