[asterisk-users] blind transfers with IP Polycom 501

C F shmaltz at gmail.com
Sun Oct 29 15:56:38 MST 2006


For the soft buttons to work the way you want it, make sure you got
the Polycom dialplan setup right.

On 10/29/06, Jeronimo Romero <jromero at eusnetworks.com> wrote:
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> I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones  The only
> problem I'm experiencing is the following: I can't seem to get blind
> transfers to work with my Polycom 501 phones  Either through the feature
> code or the soft keys.
>
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> Feature code blind transfers:
>
> I set up a feature map in features.conf like this:
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> blindxfer => #
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> This works for all my softphones, just not the 501 phones.
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> Soft key Blind Transfers:
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> Then I tried blind transfers through the phone like this:
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> Transfer à Blind Key à Extension.
>
> Here's the problem. If I enter a 2 digit extension, it works.
>
> Example:  Transfer à Blind Key à 70 (this parks my calls without a problem)
>
> If I try to blind transfer an extension with three or more digits, the phone
> cancels the blind transfer.
>
> Is there something obvious I'm missing here??
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> Thanks in advance.
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