[asterisk-users] QueueMetrics 1.3 released today

[Lenz]

Hello list,

I am pleased to tell you that we have released a new version of  
QueueMetrics. The main areas of improvement were the following ones:

- Internationalization engine: the text of QueueMetrics can be easily  
localized, as well as numbers and dates.
- Internationalized versions: Italian, German and French
- Export all data to Excel, CSV files or XML
- Database update utility: makes the database up-to-date to the latest  
version of QM.
- You can now connect to an Asterisk server for call barge-in by using the  
Manager interface as well as call-files.
- You can now create a single-URL login and show realtime screens for  
kiosks or wallboards.

A full list of improvements over version 1.2.1 can be found at
http://queuemetrics.loway.it/news.jsp

QueueMetrics 1.3 allows data storage on both flat files and MySQL  
databases for bigger call centers. And of course comes with a 90-page  
user  manual that covers all aspects of it.

QueueMetrics is a commercial call center monitoring package, but is  
availabe free of charge for individuals, Asterisk hackers and small  
SOHOs.  You can request a trial key if you run a larger installation and  
would  like to test it in your own environment.

The latest version of QueueMetrics can be downloaded from
http://queuemetrics.loway.it/download.jsp

Hope you like it,
l.


-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it