[asterisk-users] Polycom IP 501 phone randomly resets itself (loses Received call log, Missed calls, placed calls)

James Texter james.texter at cox.net
Fri Oct 13 08:49:54 MST 2006


Mike,
    Is this using PoE, or the injector?  When I've had this happen, I've
been using PoE, it's been in my wiring, specifically in the cable between
the wall jack and the phone.  Replacing that cable has always sorted it out
for me.

Thanks,

James


On 10/13/06 9:40 AM, "Mike Garey" <random51k at gmail.com> wrote:

> I've been noticing that my group of Polycom IP 501 phones seems to
> randomly reset themselves nearly every night (I guess it usually
> happens at night, since I've never seen it happen while I've been at
> work during the day)..
> 
> When I say "reset", I mean, the hands free volume and ring volume are
> set to the default and the call logs (received calls, missed calls,
> placed calls) are all reset.  It does, however, keep certain settings
> such as the specific ring tone used for incoming calls.. But most
> other settings are being reset..  Has anyone else experienced this, or
> know why it might be happening?  Thanks,
> 
> Mike
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James Texter






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